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Patient Financial Services Cost of Care Representative
Overview The PFS Cost of Care Rep is responsible for providing customers with timely and accurate payment and pricing estimates with outstanding customer service. The Cost of Care Rep will work directly with ancillary departments, contracting, pricing, government payment and pricing staff, insurance carriers, and other external/internal resources to provide customers with appropriate payment and pricing information. Responsibilities include patient education, insurance verification, and excellent written and verbal communication. Responsibilities/Job Description Obtain required demographic, coding & payor information Provide customer friendly education on required data elements for calculating payment and pr
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