Primary City/State:

Phoenix, Arizona

Department Name:

IT Bus Apps Insurance Division

Work Shift:

Day

Job Category:

Information Technology

Primary Location Salary Range:

$32.38/hr - $53.97/hr, based on education & experience

In accordance with Colorado???s EPEWA Equal Pay Transparency Rules.

Join the Banner IT Team, voted amongst the Best Places To Work In IT 2021 by Insider Pro Computerworld! this position will work with the Vended Apps Product Assurance Team.

This role will support infrastructure upgrades and enhance features to exceed customer needs, be strategic in modernization of processes, and drive transition from siloed applications to platform solutions. If you want a stable career and have at least 3 years of experience, please apply today!

Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position is an expert that demonstrates technical knowledge of infrastructure and communications processes and supports system defined objectives relative to the company???s business and healthcare requirements. Interacts as part of a team, leading small sized projects and is able to plan, design, implement and support all company Information Technology infrastructure, networks, hardware and applications.

CORE FUNCTIONS
1. Provides proficient technical support to maintain, monitor and troubleshoot technical systems that are associated with providing critical patient care.

2. Plans, prioritizes and coordinates scheduled projects that require interaction between various customer and department and hardware/software vendors. Develops well defined project plans, work schedules and critical timelines.

3. Works effectively as a team leader or a participating member of the department or project teams. Promotes teamwork by involving others and encourages them to contribute their strengths to the team.

4. Compiles professional, well thought out designs to complex technical processes for presentation to senior members of the team.

5. Interacts with the customer, from a variety of departments, to research and develop solutions to support issues resulting in a positive experience for the customer.

6. Participates in feasibility studies, RFI development and capital budget planning. Position provides technical information regarding current and future industry concepts, hardware, and software.

7. This position has responsibility for selected infrastructure applications or systems. Work is performed in a fast paced multi-tasked environment where there may be conflicting priorities or tight deadlines. The incumbent has minor level decision-making authority for projects, coding, and applications and works at peer level. The incumbent participates in meetings, presentations, visioning sessions, planning sessions, implementation activities, and supports functions system wide.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

MINIMUM QUALIFICATIONS

Must possess a strong knowledge of technology as normally obtained through the completion of a bachelor's degree in computer science or related field.

Certain assignments require certification or credentialing in designated area.

Must also have 4-6 years experience in a healthcare environment or an equivalent combination of relevant education, technical, business and healthcare experience.

Must demonstrate general knowledge of information technology and healthcare. Needs experience in small scale project planning and reporting either individual or team. Requires communication and presentation skills to engage technical and non-technical audiences. Requires ability to communicate, and interact across facilities and at various levels. Incumbent will have skills to mentor less experienced team members. As is typical in this industry, variable shifts and hours and carrying/responding to a pager may be required.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.