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Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

Job Summary

The Nurse Navigator is a registered nurse who provides individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers. This role involves guiding patients through the healthcare continuum, coordinating care, facilitating communication among healthcare providers, and providing education and emotional support throughout the treatment process.

The Navigator will adhere to the American Nurses Association (ANA) standards of professional nursing and performance, and the ANA Code of Ethics to provide care to all healthcare consumers. Applies critical thinking, evidence-based practices and competence to collaborate with the health care team to promote excellence in healthcare consumer safety and quality outcomes. Utilizes the Theory of Human Caring and Caritas in daily practice. "Jean Watson, PhD, RN, AHN-BC, FAAN, Founder / Director, Watson Caring Science Institute."

Schedule: Wednesday afternoons, full day Thurs and Friday.

Essential Functions:

• Assess the needs of patients and their families and identify potential concerns or barriers to treatment plan. (20%)
• Serves as a liaison between patient and clinical staff, administration, physicians, managed care companies and community/external resources to coordinate/maximize resources and resolve barriers to plan of care. (20%)
• Educate patients about their diagnosis, treatment options, procedures, and care plans in collaboration with the multidisciplinary team. (15%)
• Coordinate appointments, treatments, referrals, and follow-up care with physicians, specialists, and other healthcare providers. (10%)
• Participate in multidisciplinary team meetings and case conferences to discuss patient care. (10%)
• Assist patients and families in resolving financial, psycho-social, functional, and administrative issues by advising of options/resources, and intervening as advocate when appropriate. (10%)
• Address administrative healthcare needs for patients, such as housing, childcare, transportation, prescription costs and finances and provide referrals as appropriate. (10%)
• Promote positive patient experience. (5%)

Education:

• Associate's Degree in Nursing required. BSN preferred.

Work Experience:

• At least one year of experience in a hospital setting
  required.

Licenses:

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross required.
• RN-Registered Nurse - DORA - Department of Regulatory Agencies required.

Knowledge, Skills and Abilities:

• Adherence to Standards of Professional Nursing Practice/ Process / Performance [ANA Standards addendum- signed] and accrediting body standards.
• Ensures all duties, responsibilities and competencies are conducted in a manner that is effective and appropriate to patients/clients to who care/service is being provided.
• Demonstrates knowledge and applicability of the principles of growth and development over the life span, as well as demonstrating the ability to assess data reflecting the patient’s status and interpreting appropriate cultural information of the patient(s) to whom care/ services is being delivered/provided.
• Employee has completed and met their clinical competency standards
• Ability to interpret adapt and apply guidelines and procedures
• Knowledge of perioperative setting in relation to patient outcomes
• Within scope, require critical thinking skills, decisive judgement, and the ability to work with minimal supervison
• Ability to communicate clearly, calmly and effectively
• Microsoft Office Suite required.
• EPIC documentation preferred.

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.

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About Denver Health

Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.

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