Opening Full Time 40 hours Grade 057 Cancer Center SMH
Schedule 8 AM-4:30 PM
Responsibilities GENERAL PURPOSE:
Responsible for the administrative, operational and financial management of the Transplant and Cellular Therapy Program at URMC. Accountable for carrying out the tri-fold mission of the Medical Center services through successful development of strategic plans, business and operational plans for new and/or expansion of services, facility and capital planning, organizational operating budget and expense management, facility and equipment expansion projects, marketing, web and fundraising proposals. Under the direction of Transplant and Cellular Therapy Program Director and the Senior Program Administrator for the Wilmot Cancer Institute, serves as the principal administrator for carrying out the missions of the Transplant and Cellular Therapy Program. This position interfaces on a daily basis with the BMT Clinical Director, Immune Effector Cell Therapy Director, and other key providers, working closely with the Department of Medicine and WCI leadership.
Works collaboratively with Medical Center Senior Leadership team and WCI leadership to develop and implement department strategic initiatives including: new programs and program expansions; program innovations such as regional expansion opportunities; digital health and special populations; capital infrastructure development; network and payer relationships; innovative academic programs needing faculty; and fellow recruitments.
Oversees operational functions to ensure clinical and academic programs have the appropriate infrastructure to support excellence in teaching, research and clinical care delivery. This would include: inpatient and outpatient program operations; decision support reporting; departmental reputation building and branding (web, marketing, PR, US News and World Report and advancement proposals); quality infrastructure development; service-line liaison to all extramural agencies and officials; primary liaison to all community-based collaborations; and planning and implementation of major clinical, research and teaching initiatives.
Plans for and directs the administrative support staff for all clinical, research and educational program activities to assure efficient and effective use of resources.
Establishes internal program policies and procedures, assuring compliance with the University and Medical Center requirements.
Represents the Hospital, Wilmot Cancer Institute and the Transplant and Cellular Therapy Program at local and national forums on transplant and cellular therapy services. Actively participates in Local, State and National organizations associated with the provision of transplant and cellular therapy services including ASTCT.
Responsible for operations, infrastructure, program management functions, quality assurance and improvement programs, revenue cycle management, compliance with regulatory standards, clinical trials administration, and adherence to all regulatory policies and procedures (FACT, FDA, CMS, JCAHO, NYSDOH).
Maintains a liaison role with various Medical Center and University ancillary and support services for the purpose of information sharing, interdepartmental planning and administrative matters.
Responsible for the oversight of all resources and processes required for successful maintenance of all data systems related to transplant and cellular therapy services, including CIBMTR. Assures compliance with University policy and procedures, Department of Medicine, JCAHO, FACT, CIBMTR, professional licensing and certification boards, federal regulatory agencies and NYS transplant and cellular therapy organizations.
Serves as the Transplant and Cellular Therapy Program financial officer responsible for program capital and operating budgets, assuring fiscal control through a reliable system of expenditure and revenue accounting.
Works with Managed Care Services to develop and respond to insurance company RFPs, organizes site visits and help to set financial criteria for global pricing.
Coordinates with WCI and the Medical Center planning office on the development of all CONs required for new or expanding programs. Monitors contract performance and oversees program expansion projects and budgets.
Oversees preparation of operating and capital budgets; faculty compensation plans; prepares business plans for incremental resources and program expansions; supervises the coordination and review of quarterly reports to leadership including inpatient, outpatient, research and contract service performance.
Directs analysis and report preparation of strategic initiative performance, service trends and other projections, revenue and expenses generated from services, grants and other academic programs.
Fosters effective communication with employees, peers, and leaders; builds and maintains relationships; develops others; and manages projects, team and work groups.
In partnership with Department leaders and the HR Business Partner, oversees departmental human resources functions regarding structure, employment, compensation review, promotions, disciplinary actions and terminations.
Monitors staff engagement and initiates actions to ensure high levels of engagement. Articulates goals and coaches staff for optimal performance toward stated goals.
Establishes a service culture to provide a first rate experience for customers (patients, referring providers, faculty). Ensures staff are provided job training and professional development, performance evaluations, coaching. Manages change process; models Org values; solves problems; makes effective decisions using data/input from stakeholders.
Exhibits service oriented behavior, responsible for service improvement leadership in the division. Models Strong Commitment behaviors and encourages staff to follow by example. Ensures that senior leadership goals and hospital strategic plan is communicated to staff and physicians
Other duties as assigned
Graduate degree, preferably in Health Administration or Business Administration required
3-5 years of relevant experience in personnel, fiscal and resource management required
Or an equivalent combination of education and experience required.
UR Medicine is made up of many parts, all devoted to providing highly advanced medical care. Our Mission of “Ever Better” means we improve the well-being of patients and communities by delivering innovative, compassionate, patient and family-centered health care, enriched by education, science and technology.