In depth knowledgeÂ of the health system and has the ability to schedule more complex studies without much support from Team Leader or Lead. Maintains the ability to schedule appropriately, keeping location instructions, patient demographics and insurance requirements in mind without much coaching or training by leadership. Accuracy level and customer service scores must be consistently >90% with the understanding that should their scores dip, an action plan up to and including demotion to OPS1 may occur. Employee must adhere to all employee codes of conduct to ensure their actions are consistent with the mission of CHRISTUS Trinity Mother Frances Health System as we continue to extend the Healing Ministry of Jesus Christ. This position follows departmental productivity and quality control measures as set forth by management.
High school diploma or equivalent.
Associates Degree in Medical Office Management, business or accounting is preferred.
Excellent interpersonal and communication skills and good math knowledge is essential
Experience with PCs, Excel, Word Processor and email
10 key, general office machinery
Self-motivated and self-directed, dependable, strong organizational and prioritization skills, excellent customer service skills, and strong problem-solving skills.
1-2 yearsâ€™ experience in a medical office environment; 3-4 years is preferred
Prefer knowledge of health insurance and managed care concepts and requirements.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.