| Primary City/State: Mesa, Arizona Department Name: BH Centralized Referral Center Work Shift: Varied Job Category: Information Technology Healthcare is continuously innovating, and Banner Health is at the forefront of that innovation. Not only are we the largest non-profit healthcare system in the state of Arizona; but we also lead the industry in redefining patient experience, by always putting the patient first. We want to positively impact the lives of those in our care - and the people who choose to take on this challenge. If you would like to be a part of an innovative team whose focus is changing health care for the better, we want to hear from you. As a Business Performance Analysis Senior Supervisor, you will support analytics for Banner's Logistics team and Banner Health Transfer Services, by building tools to help maximize efficiencies and support operational change. You will utilize various applications such as Tableau, Central Logic and Cerner Discern to build these tools. You will also be working with large, complex data sets and will lead a team of 2-3 Operations Support Program Managers. This role does have opportunities to work from home. Your pay and benefits (Total Rewards) are important components of your Journey at Banner, we offer a variety of benefit plans to support you and your family's needs. We also offer a company sponsored retirement plan, along with other financial tools, so you can have the peace of mind to focus on being the best at what you do and enjoying your journey here at Banner Health. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY
This position provides analysis and builds complex reports and/or data repositories and other presentation materials and other presentation materials and may be expected to lead project teams. The incumbent must have significant knowledge about cross functional departments in order to serve as a liaison and provide relevant guidance or leadership. This position is responsible for and/or participates in creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, creating training materials and facilitating or leading cross functional teams through projects and/or issues to achieve desired results.
CORE FUNCTIONS
1. Analyzes and reports on complex customer needs. Manages and support the identification and research of new developments and uses of current systems and applications, as well as upgraded systems and applications such as Teradata, SAS and Tableau.
2. Participates in cross-functional teams and/or leads projects with regional or enterprise-wide scope to implement system changes. This may also include providing oversight, change management, general work direction or leadership to individuals on team. Conducts regular meetings with stake holders and uploads necessary documents to the shared information repositories, such as sharepoint.
3. Serves as a liaison and expert resource for data availability and reporting.
4. Maintains optimal operation of departmental reports in partnership with IT or external software vendor, as appropriate. This may include leading the implementation, maintenance, testing and/or functional design.
5. Keeps current on industry, standards and regulatory/compliance issues within assigned areas. Provides system and reporting consultation on these issues to customers.
6. Creates presentations and/or reports for management involving significant analysis of multiple or complex data sources.
7. Develops interrelationships among partners and customers who might have similar information needs and manages those relationships to assure effective solutions.
8. Conducts analysis with knowledge of statistics, modeling, and data manipulation, to drive organization results.
9. This position makes decisions using policies and guidelines, but must demonstrate expertise in applying solution to non-standard or routine situations.
MINIMUM QUALIFICATIONS
Must possess strong knowledge as normally obtained through the completion of a Bachelor's Degree in Statistics, Epidemiology, Computer Sciences, Process Engineering, Business or related field.
A minimum of 5 years of experience or equivalent in reporting and/or analytics in one or multiple areas in clinical, financial, utilization, patient satisfaction, supply chain, HR or related field. Must possess significant knowledge of cross functional departments in order to serve as a liaison and provide relevant guidance or leadership. Must process strong project management skills and ability to work independently, manage large, multiple projects, complex reports, while organizing priorities. Excellent communication, interpersonal and critical thinking skills are required. Strong technical skills (SQL/Ansi SQL, SAS, Excel, Tableau etc.).
PREFERRED QUALIFICATIONS
Experience with department specific software (Cerner, NextGen, Centricity, Peribirth, TSI, and Quality Advisor), including advanced integrated or independent report writing applications. Experience with SAS or SSRS.
Additional related education and/or experience preferred. |
