Collector Reimbursement Specialist AdventHealth Centra Care
Location: Maitland, FL
Top Reasons to work at AdventHealth Centra Care
Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
Fulfilling work with people who treat you like family.
Excellent benefits, market-driven wages and career development opportunities.
Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
Opportunities for advancement as we expand our network across the nation.
Full time; Monday - Friday 8:00 a.m. to 5:00 p.m.
You Will Be Responsible For:
Processes Explanation of Benefits and denials according to contract specifications.
Makes collection calls to responsible parties.
Provide customer service to patients, insurance companies and centers.
Ensure accuracy of account balance according to Managed Care contracts
Coordinate with Coding Educator on questions regarding ICD-10 and CPT coding
Identify encounters that are ready for bad debt placement
What You Will Need:
High School degree or equivalent
Basic knowledge of ICD-10 & CPT coding (Preferred)
Perform basic math functions
Capable of communicating professionally with an acceptable use of English and spelling
Aptitude for strong organizational skills
Ability to work with people of various backgrounds
The Reimbursement Specialist is responsible for maintaining the accounts receivable while following the pre-established legal and financial guidelines of AdventHealth. Additional duties include knowledge of contracts, customer service and center support. Adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.